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Delivery services to Relay Points and Mondial Relay are now even more practical! We are expanding our delivery areas.
Delivery services to Relay Points and Mondial Relay are now even more practical! We are expanding our delivery areas.

Account

Can I register in Japanese Kanji, Hiragana or Katakana?

As the delivery company will be a French company, please fill in your registration in alphabetic characters.

I forgot the password of my account, what should I do?

KIOKO has no control over your password and can not send you your original password. Instead, you can easily reset your online password yourself. When you log in, click the "Forgotten password?" You can get a new password by entering your e-mail address in the field. Please fill in your e-mail address to receive your new password.